{"id":3,"date":"2026-10-05T19:16:44","date_gmt":"2026-10-05T19:16:44","guid":{"rendered":"https:\/\/arttremafest.rs\/?page_id=3"},"modified":"2026-10-16T16:35:59","modified_gmt":"2026-10-16T14:35:59","slug":"privatnost","status":"publish","type":"page","link":"https:\/\/arttremafest.rs\/en\/privatnost\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">This policy explains which personal data we process on the arttremafest.rs website, when selling tickets, in applications to take part in the festival and during the festival, why we process it, how long we keep it and how you can exercise your rights. The Law on Personal Data Protection (\u201cOfficial Gazette of the RS\u201d, No. 87\/2018) applies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Who processes the data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The data controller is <strong>Gradsko pozori\u0161te Ruma (Ruma City Theatre)<\/strong>, citizens\u2019 association, Veljka Dugo\u0161evi\u0107a 102, 22400 Ruma, Tax ID (PIB) 101917670, Registration No. 08582734, organiser of the Art Trema Fest festival.<br>For all questions about personal data: <a href=\"mailto:info@arttremafest.rs\">info@arttremafest.rs<\/a> \u00b7 <a href=\"tel:+38122473953\">+381 22 473 953<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. What data we process and why<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Buying tickets<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Data:<\/strong> ime i prezime, adresa e-po\u0161te, telefon (nije obavezan), korisni\u010dki nalog (korisni\u010dko ime, adresa e-po\u0161te i lozinka, koja se \u010duva samo u \u0161ifrovanom obliku), podaci o porud\u017ebini (broj, ulaznice, iznos, na\u010din i vreme pla\u0107anja), kodovi ulaznica i vreme ulaska na festival.<\/li>\n\n\n<li><strong>Purpose:<\/strong> prodaja i slanje ulaznica, trajno dostupne ulaznice u korisni\u010dkom nalogu (dokaz kupovine i isporuke), provera ulaznica na ulazu, obave\u0161tenja o izmenama programa, povra\u0107aj novca i re\u0161avanje reklamacija.<\/li>\n\n\n<li><strong>Legal basis:<\/strong> performance of the ticket purchase contract; for receipts and accounting records \u2013 legal obligation.<\/li>\n\n\n<li>Ime, e-po\u0161ta i korisni\u010dki nalog neophodni su za kupovinu na sajtu: ulaznice isporu\u010dujemo u nalog i na e-po\u0161tu.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Applications to take part in the festival<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Data:<\/strong> details of the contact person (name, position, email, phone), names of the creative team and cast members, photos, recordings and other material sent by the applicant.<\/li>\n\n\n<li><strong>Purpose:<\/strong> programme selection, communication with the applicant and organisation of the visit.<\/li>\n\n\n<li><strong>Legal basis:<\/strong> steps taken at the applicant\u2019s request before concluding a participation agreement, and consent given in the application. For photos and descriptions used to promote the festival \u2013 consent given in the application, which may be withdrawn.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Nalozi u\u010desnika i saradnika festivala<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Data:<\/strong> ime i prezime, e-po\u0161ta, uloga (u\u010desnik, biletarnica, provera ulaznica, urednik) i portretna fotografija koju sami otpremate u Moj nalog \u2192 Detalji naloga.<\/li>\n\n\n\n<li><strong>Purpose of the photo:<\/strong> izrada propusnica i akreditacija za festival i provera identiteta na ulazu; za u\u010desnike i prikaz u arhivi festivala uz njihovo ime (stranica osobe), u skladu sa odeljkom 5. Za u\u010desnike i osoblje fotografija je obavezna, jer bez nje ne mo\u017eemo da izdamo propusnicu.<\/li>\n\n\n\n<li><strong>Obave\u0161tenja:<\/strong> vesti namenjene u\u010desnicima ili osoblju prikazujemo u nalogu i \u0161aljemo na e-po\u0161tu naloga. Ta obave\u0161tenja su deo organizacije gostovanja ili rada na festivalu, nisu reklamne poruke.<\/li>\n\n\n\n<li><strong>Legal basis:<\/strong> izvr\u0161enje ugovora o u\u010de\u0161\u0107u ili anga\u017eovanju (\u010dlan 12. stav 1. ta\u010dka 2) ZZPL) i legitimni interes organizatora za bezbednost i organizaciju festivala; za objavu fotografije u arhivi \u2013 pristanak, koji se mo\u017ee povu\u0107i.<\/li>\n\n\n\n<li><strong>\u010cuvanje:<\/strong> fotografiju \u010duvamo dok postoji nalog, a najdu\u017ee dve godine posle poslednjeg festivala na kom ste u\u010destvovali ili radili, osim fotografije objavljene u arhivi uz va\u0161 pristanak. Kada se nalog obri\u0161e, fotografija se automatski bri\u0161e. Fotografiju mo\u017eete u svakom trenutku zameniti u svom nalogu.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Donacije<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Data:<\/strong> za fizi\u010dko lice ime i prezime i adresa e-po\u0161te; za pravno lice naziv, PIB, mati\u010dni broj, adresa sedi\u0161ta, kontakt osoba, e-po\u0161ta i (po \u017eelji) telefon; iznos, broj donacije i podaci o uplati sa bankarskog izvoda.<\/li>\n\n\n<li><strong>Purpose:<\/strong> slanje podataka za uplatu, evidencija donacije, izdavanje potvrde o prijemu donacije i, na zahtev, ugovora o donaciji; objava imena na listi podr\u017eavalaca \u2013 samo uz va\u0161u saglasnost.<\/li>\n\n\n<li><strong>Legal basis:<\/strong> radnje na va\u0161 zahtev (\u010dlan 12. stav 1. ta\u010dka 2) ZZPL); za knjigovodstvenu evidenciju \u2013 zakonska obaveza (ta\u010dka 3); za objavu imena \u2013 pristanak (ta\u010dka 1), koji mo\u017eete opozvati u svakom trenutku, mejlom na <a href=\"mailto:info@arttremafest.rs\">info@arttremafest.rs<\/a>.<\/li>\n\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Correspondence and enquiries<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you write to us, we use your address and the content of your message only to reply and resolve your enquiry (legitimate interest, or performance of the contract where the enquiry concerns a purchased ticket).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Newsletter<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Kada se prijavite na novosti, obra\u0111ujemo adresu e-po\u0161te, ime (ako ga unesete), izabrane teme i podatke o prijavi i potvrdi (vreme i IP adresa), da bismo vam slali obave\u0161tenja o Art Trema Festu i programu Gradskog pozori\u0161ta Ruma. Pravni osnov je va\u0161 pristanak. Prijava je zavr\u0161ena tek kada kliknete na link u e-poruci za potvrdu. Servis za slanje bele\u017ei da li je poruka otvorena i koji je link kliknut, da bismo znali \u0161ta vas zanima. Pristanak mo\u017eete povu\u0107i u svakom trenutku: linkom za odjavu u svakoj poruci ili porukom na info@arttremafest.rs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Website visits<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Server bele\u017ei tehni\u010dke podatke (IP adresa, vreme pristupa, vrsta pregleda\u010da) radi bezbednosti i otklanjanja gre\u0161aka (legitimni interes). Za statistiku poseta i prodaje ulaznica koristimo Google Analytics 4; kola\u010di\u0107e za analitiku postavljamo samo uz va\u0161u saglasnost (odeljak 8).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Payment card data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once card payment is available, you will enter your card details only on the bank\u2019s secure page. Gradsko pozori\u0161te Ruma does not collect, see or store payment card data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Photography and filming at the festival<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">During the festival we photograph and film performances, side programmes and the atmosphere in the hall and foyer for the festival archive, reporting and promotion (the organiser\u2019s legitimate interest and the public interest in preserving the festival\u2019s cultural heritage). A notice at the entrance informs visitors of this. We do not publish close-ups of audience members without consent. If you recognise yourself in a published photo and would like it removed, write to <a href=\"mailto:info@arttremafest.rs\">info@arttremafest.rs<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Festival archive<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website contains a public archive of the festival since 1998: performances, companies, authors, performers, juries and awards, based on the festival\u2019s programmes and catalogues. We publish the names and roles in publicly staged performances for archival and historical purposes (legitimate interest and public interest). If you notice an inaccuracy or object to a publication, write to us and we will correct it or consider removing it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Who receives the data<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pru\u017ealac usluge hostinga i e-po\u0161te SuperHosting d.o.o. Beograd, na \u010dijim serverima u Republici Srbiji radi sajt (obra\u0111iva\u010d podataka po ugovoru);<\/li>\n\n\n<li>the bank, to execute and refund payments, and \u2013 once introduced \u2013 the card payment processor;<\/li>\n\n\n<li>the accounting service and the electronic fiscalisation service provider, to the extent necessary for receipts;<\/li>\n\n\n<li>Google, for Google Analytics (section 8);<\/li>\n\n\n<li>Intuit Inc. (servis Mailchimp), SAD, za slanje novosti (obra\u0111iva\u010d podataka). Adresa e-po\u0161te, ime i izabrane teme prenose se u SAD uz va\u0161 izri\u010dit pristanak dat pri prijavi;<\/li>\n\n\n<li>the competent authorities, where required by law.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell data or pass it on to third parties for marketing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Podaci sa sajta i iz e-po\u0161te festivala \u010duvaju se na serverima u Republici Srbiji. Podatke ne prenosimo u druge dr\u017eave, osim kada to izri\u010dito navedemo u ovoj politici, i tada samo uz mere za\u0161tite propisane Zakonom o za\u0161titi podataka o li\u010dnosti.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. How long we keep data<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>donacije \u2013 primljene koliko nala\u017eu ra\u010dunovodstveni propisi; neupla\u0107ene se otkazuju posle 30 dana i bri\u0161u posle 6 meseci; saglasnost za objavu imena va\u017ei do opoziva;<\/li>\n\n\n\n<li>orders and receipts \u2013 as long as accounting and tax regulations require;<\/li>\n\n\n<li>korisni\u010dki nalog \u2013 dok ga ne obri\u0161ete ili ne zatra\u017eite brisanje; nalog u kome nije bilo kupovine tri godine bri\u0161emo (porud\u017ebine i ra\u010duni ostaju koliko nala\u017eu propisi);<\/li>\n\n\n<li>ticket codes and entry records \u2013 up to 12 months after the end of the festival;<\/li>\n\n\n<li>complaints \u2013 two years, as required by the Consumer Protection Law;<\/li>\n\n\n<li>applications to take part \u2013 two years from the application deadline; data on selected performances becomes part of the festival archive;<\/li>\n\n\n<li>correspondence \u2013 as long as needed to resolve the enquiry, and no longer than two years;<\/li>\n\n\n<li>prijava na novosti \u2013 dok se ne odjavite; posle odjave adresa ostaje samo na spisku odjavljenih, da vam vi\u0161e ne bismo slali poruke;<\/li>\n\n\n<li>server technical logs \u2013 as long as the hosting provider keeps them, for security.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Cookies and browser storage<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sajt koristi kola\u010di\u0107e i memoriju pregleda\u010da koji su neophodni za rad sajta i za uslugu koju ste sami zatra\u017eili (korpa, kupovina, prijava); za njih zakon ne tra\u017ei saglasnost. Za statistiku poseta i prodaje ulaznica koristimo Google Analytics 4. Bez va\u0161e saglasnosti Google Analytics ne postavlja kola\u010di\u0107e i ne prepoznaje vas izme\u0111u poseta, ve\u0107 \u0161alje samo anonimne signale o u\u010ditanoj stranici, na osnovu kojih Google procenjuje broj poseta (legitimni interes: osnovna statistika). Kola\u010di\u0107e za analitiku postavljamo tek kada pristanete u baneru pri prvoj poseti. Odbijanje je jednako lako kao prihvatanje, a izbor mo\u017eete promeniti ili povu\u0107i bilo kada preko veze <a href=\"#kolacici\">Pode\u0161avanja kola\u010di\u0107a<\/a> at the bottom of every page.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Name<\/th><th>Purpose<\/th><th>Duration<\/th><\/tr><\/thead><tbody><tr><td><code>wp_woocommerce_session_*, woocommerce_items_in_cart, woocommerce_cart_hash<\/code><\/td><td>cart and ticket purchase<\/td><td>up to 2 days<\/td><\/tr><tr><td><code>atf_korpa<\/code><\/td><td>number of tickets in the cart, for the cart icon in the header<\/td><td>up to 2 days<\/td><\/tr><tr><td><code>rstr_script, rstr_test_*<\/code><\/td><td>displaying the site in Latin script<\/td><td>up to one year \/ until the end of the visit<\/td><\/tr><tr><td><code>wordpress_*, wordpress_logged_in_*<\/code><\/td><td>staff sign-in (box office, entrance control, administration); visitors do not receive them<\/td><td>until the end of the visit or 14 days<\/td><\/tr><tr><td><code>memorija pregleda\u010da: nacrt prijave<\/code><\/td><td>\u010duva nacrt formulara za prijavu na va\u0161em ure\u0111aju dok ga ne po\u0161aljete<\/td><td>until the application is sent<\/td><\/tr><tr><td><code>memorija pregleda\u010da: atf_zavesa<\/code><\/td><td>da se zavesa na po\u010detnoj strani ne prikazuje ponovo tokom iste posete<\/td><td>do zatvaranja pregleda\u010da<\/td><\/tr><tr><td><code>atf_saglasnost<\/code><\/td><td>pamti va\u0161 izbor u baneru za kola\u010di\u0107e<\/td><td>6 months<\/td><\/tr><tr><td><code>_ga, _ga_ZNE8N86VLH<\/code><\/td><td>Google Analytics 4: razlikovanje posetilaca i poseta \u2013 samo uz va\u0161u saglasnost<\/td><td>up to 2 years<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Kola\u010di\u0107e mo\u017eete obrisati ili blokirati u pode\u0161avanjima pregleda\u010da; bez neophodnih kola\u010di\u0107a korpa i kupovina na sajtu ne\u0107e raditi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mape.<\/strong> Mapa Rume na sajtu (OpenStreetMap) u\u010ditava se tek kada kliknete \u201ePrika\u017ei mapu\u201c; tada va\u0161 pregleda\u010d preuzima delove mape sa servera OpenStreetMap Fondacije (Velika Britanija), kojima \u0161alje IP adresu. Veze \u201eNavigacija\u201c i \u201eRuta u Google mapama\u201c otvaraju Google mape tek na va\u0161 klik. Pre toga sajt ne u\u010ditava sadr\u017eaj ovih servisa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Google Analytics.<\/strong> Uslugu pru\u017ea Google Ireland Limited, a podatke obra\u0111uje i Google LLC (SAD), kao na\u0161 obra\u0111iva\u010d. Google Analytics 4 ne \u010duva IP adresu; isklju\u010dili smo Google signale i deljenje podataka za ogla\u0161avanje. Podaci (pregledane stranice, ure\u0111aj, pribli\u017ena lokacija na nivou grada, kupovine bez imena i e-po\u0161te) \u010duvaju se 14 meseci. Podaci se mogu preneti u SAD, gde za\u0161tita podataka nije izjedna\u010dena sa za\u0161titom u Srbiji. Podatke vezane za kola\u010di\u0107e, kojima se prepoznaje va\u0161 ure\u0111aj, \u0161aljemo samo uz va\u0161u izri\u010ditu saglasnost (\u010dlan 69. Zakona o za\u0161titi podataka o li\u010dnosti).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website uses an encrypted connection (HTTPS). Data is accessed only by the organiser\u2019s authorised staff, to the extent necessary for their work. In the event of a data breach that may put your rights at risk, we will notify the Commissioner and you, in accordance with the law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to request access to your data, its correction or erasure, restriction of processing and data portability, and to object to processing based on legitimate interest. You may withdraw your consent at any time; withdrawal does not affect processing carried out before it. Send your request to <a href=\"mailto:info@arttremafest.rs\">info@arttremafest.rs<\/a>, and we will reply within 30 days at the latest.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe your rights have been violated, you may lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection, Bulevar kralja Aleksandra 15, 11000 Belgrade, tel. +381 11 3408 910, <a href=\"https:\/\/www.poverenik.rs\" target=\"_blank\" rel=\"noopener\">poverenik.rs<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Changes to this policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We update this policy when the way we process data or the regulations change. The current version is always published on this page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Verzija 1.8 \u00b7 16. oktobar 2026.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Ova politika obja\u0161njava koje podatke o li\u010dnosti obra\u0111ujemo na sajtu arttremafest.rs, pri prodaji ulaznica, u prijavama za u\u010de\u0161\u0107e na festivalu i tokom festivala, za\u0161to ih obra\u0111ujemo, koliko ih \u010duvamo i kako mo\u017eete da ostvarite svoja prava. Primenjuje se Zakon o za\u0161titi podataka o li\u010dnosti (\u201eSlu\u017ebeni glasnik RS&#8220;, broj 87\/2018). 1. Ko obra\u0111uje podatke Rukovalac podacima [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"slim_seo":{"title":"Politika privatnosti \u2013 Art Trema Fest","description":"Kako Gradsko pozori\u0161te Ruma obra\u0111uje podatke kupaca ulaznica, u\u010desnika i posetilaca sajta: svrhe, rokovi \u010duvanja, kola\u010di\u0107i i va\u0161a prava."},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/arttremafest.rs\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arttremafest.rs\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arttremafest.rs\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arttremafest.rs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arttremafest.rs\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":10,"href":"https:\/\/arttremafest.rs\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1833,"href":"https:\/\/arttremafest.rs\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/1833"}],"wp:attachment":[{"href":"https:\/\/arttremafest.rs\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}