Dokumenti po kojima prodajemo ulaznice i vodimo sajt. Svaki možete pročitati na sajtu ili preuzeti kao PDF, radi čuvanja i štampe. Uz ulaznice dobijate i Uslove kupovine i Ugovor o prodaji na daljinu, popunjen podacima vaše porudžbine, kao PDF priloge; oba su dostupna i u vašem nalogu (Moje karte).
Terms of purchase
Rules for buying tickets: prices, payment, e-tickets, programme cancellation and refunds. Also sent as an attachment with your order confirmation.
Privacy Policy
What data we process, why and for how long, cookies and your rights.
Uslovi korišćenja sajta
Rules for using the website, copyright in the content and the festival archive.
Distance sales contract
Contract template. With every purchase you receive a copy filled in with your order details – in the ticket e-mail and in your account (My tickets).
Reklamacije i vansudsko rešavanje sporova
How and where to file a complaint, deadlines and out-of-court consumer dispute resolution.
Complaint form
A form you can fill in and send by e-mail or hand in at the box office.
Donacije
Uslovi doniranja – donacije fizičkih i pravnih lica za razvoj Art Trema Festa, potvrda o prijemu donacije i podaci donatora. Donacije prima Gradsko pozorište Ruma, organizator festivala.
Questions: info@arttremafest.rs, +381 22 473 953.